We here at TrUServers believe that you the supporters should have the best quality service possible, whilst at the same time, having as much freedom to use our service as you wish. We will be doing our very best to provide a quality, reliable service at the best possible price for YOU! We can only achieve this with a little help from you - the customer.

To assist us with providing you with the best service possible, while at the same time providing you with maximum freedom to use the service, we must insist on a few basic terms (please see below)...

Terms and Conditions:

1) Duration of contract
Your account will automatically renew for the selected term at the end of your initial term unless your service is cancelled prior to the start of your next cycle. We reserve the right to suspend / terminate your service with us should you be found to use your service outside of our '(Un)Acceptable Use' policy (please refer to section 3).

2) Quality of service
We aim to provide our community with the best possible servers around. By doing so, that is where the admin prices come from. We simply don't give it away because that is how all the whining starts. We ask that if you like our servers and our community, that you can support us by becomming an admin on our servers. The cost of admin(s) per service makes up for the cost of all of our servers and future plans. Our strong community is a key part in providing a quality service to you. Such high quality can only be achieved if users adhere to the few requirements outlined in our Terms & Conditions (particular attention to be paid to section 3).

3) (Un)Acceptable Use Policy
In an ideal world, we would love our users to have unlimited freedom. This is unfortunately not practical. We at TrUServers must insist that users do not abuse, or in any way use our services in any of the following manners, or in such a manner which may lead to the degradation in service quality for others:

Users must not:
* Use the service(s) provided by us, to promote or propagate warez or pirated software / music, pornography, or other similar illegal activities.
* Use of our service(s) provided by us, to Spam, Hack, DoS Attacks or any similar activities.
* Do anything that may infringe upon the reputation of TrUServers.

* More details on server-side boundries here...

4) Abusive Remarks
Discrimination, racialism, and remarks regarding TrUServers, TrUServers Management, clan members, subscribers, and company sponsors is regarded as an offence, and can lead to suspension or termination of your account and permanent ban on all our systems, you will not have the right to claim a refund or use legal action against us. We take pride in our ZERO TOLERANCE rule.

5) Contract Renegotiation
If TrUServers receives an unforeseen price increase in our bandwidth, machine costs and/or circumstances beyond its control that alter the performance of the service we have may have to renegotiate your current contract before your next payment, unfortunately this may result in an increase in your monthly payments in the future. We will give a months notice to give you time to decide whether to stay with us.

6) Changing our terms
www.TrUServers.net reserves the right to change the terms and conditions without prior notice.

7) Refunds
Once payment has been received for a service hosted by TrUServers you cannot claim and we cannot give you a refund under any circumstances unless your service has not been installed within 3 days of purchase.

8) Faults, Downtime and Errors
The User accepts that there may occasionally be problems with computers and telecommunication systems. Consequently the User accepts that there may be periods of downtime, relating to the Services and/or Web Site, in which the User cannot access these. However, TrUServers will maintain reasonable effort to minimize these periods. The User accepts that is such cases of downtime, they will have no claim of breach of contract. When possible, TrUServers will notify the User(s) of predicted downtime for upgrades, updates, etc.

9) Subscriptions and reoccurring payments
www.TrUServers.net uses a subscription service for our payments please note that it’s the Users job to cancel this subscription should he/she not wish to carry on the service. TrUServers will not give refunds under any circumstances should the User forget to cancel.

The above are very basic rules that 98% of people comply with, without having to think about it. You are free to use our services as long and as often as you please - whenever you please, as long as you conform to the Acceptable Use Policy. Users who are found, beyond a doubt, to be in breach of these Terms and Conditions, will have their account status seriously reviewed, leading to either suspension, or termination without a refund.

* Last Updated: September 21st, 2006